County Assistance
MISSION
Provide medical and non-medical assistance to indigent Kootenai County residents as mandated by Idaho Code Title 31 Chapters 34 & 35.
VISION
Accurate and timely payment for medical and non-medical services for qualified applicants regardless of socio-economic background.
VALUES
WHAT WE DO
Provide medical and non-medical assistance to indigent Kootenai County residents as mandated by Idaho Code Title 31 Chapters 34 & 35.
VISION
Accurate and timely payment for medical and non-medical services for qualified applicants regardless of socio-economic background.
VALUES
- Deliver services promptly and accurately
- Serve the public with moral and ethical strength
- Showing compassion while adhering to statutes
- Being competent and professional
- Create solutions
- Confidentiality
- Honesty and integrity
WHAT WE DO
- Stewards of taxpayer dollars assuring that County Assistance is the payer of last resort
- Investigate and analyze applications and file liens per statue
- Provide accurate accounting for payment of services and using collection processes to recover funds on delinquent accounts
FUTURE GOALS
- Streamline processes to add efficiency to the workplace by reducing time spent completing tasks and increasing customer service
- Collections for County Assistance could be housed in the County
- promoting legislation that allows County Assistance to take state tax returns of applicants until the bill is paid in full
For more about the County Assistance, please visit the Kootenai County Clerk's website.
